Excellent experience would be an understatement!
Excellent experience would be an understatement!
Warning for the TL;DR people starting now.
I live in Chicago and wanted to get a surprise gift for a friend. My entire experience was via email with the amazing Stacie. Over multiple weeks (because I forgot about the project for 2 months), she helped create Chicago-themed signs for my friend's back porch. These needed to be durable to the little bit of wind y’all get from time to time.
Once the final product was ready for pick up and paid for, I sent Stacie my friend's address and asked that the charges get passed along to me. She replied with, “Oh, I can drop that off after I pick my kids up.” Like, seriously, who says this?!
My friend was so stunned when a wonderful woman and her child presented him with my gift. He said Stacie and her child were so kind and had even made an extra Walter Payton decal as a surprise. Stacie thought a surprise was necessary because she loved that my project was a gift to my friend.
Long story over.
Amazing customer service for a product that is absolutely loved!
Ken Bennett