Communication is Slow but Efficient
The owner, Rob, talked with me just long enough to get my credit card information up front. Then went entirely radio silent, despite the promise of a fast completion date (three days after finalizing the request). After complete radio silence, I reached out to some other customers and found that they BOTH have had to wait close to a YEAR for their own projects which are STILL not complete. I'm not entirely sure what is going on with this business, and the guy I talked to, Rob, seems nice enough when actually responding.. but if this is the kind of service people should expect, something needs to change. I just hope that others see this review before reaching out to him so that they aren't left in the same position I now am.
-update-
Everything with Rob went entirely on schedule on my end. While the communication is slow, he is efficient and managed to complete my small project on time. The project looks great and I am very satisfied with the entire process of the day. While I hope the lines of communication improve over time, I can now comfortably state that he is worth giving a chance.
Jackson Richards